Privacy Policy

Effective Date: 1st May 2025
Website: www.roxyma.com

At Roxyma, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you share with us when you visit or shop at our website.

1. Information We Collect

We may collect the following personal details to help improve our services and offer you a personalized experience:

Full name
Contact number and email address
Residential address and date of birth
Other relevant information for customer surveys, promotions, or service enhancements

This information helps us understand your preferences, process orders efficiently, improve our offerings, and share updates, promotional content, or special offers via email.

2. How We Use Your Information

The data we collect may be used for:

Order processing and customer support
Maintain our internal records
Sending promotional emails regarding new arrivals, offers, or updates
Conducting customer feedback or market research via email, phone, or mail
Customizing your experience based on your preferences

We will never use your information for purposes other than what is outlined in this policy without your explicit consent.

3. Data Security

We take your privacy seriously. To prevent unauthorized access, loss, misuse, or alteration of your information, we have implemented appropriate:

Physical security measures
Electronic safeguards
Managerial controls

Our systems are regularly reviewed and updated to ensure your data remains secure.

4. Cookies Policy

Our website uses cookies to enhance user experience. Cookies are small files placed on your device’s hard drive to help us analyze traffic patterns and track user preferences.

We use cookies to:

Identify frequently visited pages
Customize site content based on visitor behavior
Improve website performance and usability

Cookies do not grant access to your computer or any personal data unless you choose to share that with us. You may accept or decline cookies through your browser settings. Disabling cookies may affect some features of our site.

5. Links to Third-Party Websites

Our site may contain links to external websites. Please note that once you leave our domain, we do not have control over the privacy practices of those websites. We recommend reviewing the privacy policies of any third-party sites you visit.

6. Managing Your Personal Information

You have the right to control how your personal information is used:

If you no longer wish to receive marketing communications, you can opt out at any time by writing to or emailing us at support@roxyma.com.
We will never sell, lease, or distribute your personal data to third parties without your permission, unless required by law.
If you believe that any information we hold about you is incorrect or incomplete, please email us promptly. We will correct it immediately.

7. Contact Us

For any concerns, requests, or questions regarding this Privacy Policy, feel free to reach out:

Address:
Roxyma Online Sale
Sarath Chandra Pally,
Near Pally Mangal Samiti Club,
Haiderpara, Siliguri – 734006, West Bengal, India

Email: support@roxyma.com

By using our website, you agree to the terms outlined in this Privacy Policy. We reserve the right to update or change this policy at any time, and such changes will be posted on this page.